Contact information

Customers may contact AZURE PEAK APPAREL LIMITED by email at contact@xivzo.com for assistance with orders, payments, delivery, returns, refunds, or general enquiries.

When submitting an enquiry, please provide your order number (if applicable), the email address used during checkout, and a brief description of the matter. This information helps us respond more efficiently.

We endeavour to respond to all enquiries within 24 to 48 business hours, excluding weekends and public holidays.In certain situations, we may request additional information to verify your identity or confirm order details before processing your request.